A tried and tested approach to provide clarity to your teams
If you have read my book What Does Good Look Like? you'll know that I'm keen on clarity. Who isn't?
Something that I see time and time again is a lack
Using SOPs to drive on time delivery performance
Many people write their SOPs (Standard Operating Procedures) reluctantly. They know it is good practice to document how they work. They just can't quite put the finger on why they
OTIF Improvement Focus: Contract Review lead time
The contract review is a key step in any order fulfilment process. Peforming it quickly and effectively can make a massive difference to your OTIF performance. For those of you
OTIF and Standards: A Practical Strategy
If you're reading this you are most likely looking for ways to improve your OTIF performance. OTIF stands for On Time In Full, if you aren't sure. I like the
Contract review effectiveness
If you've read my books, or my articles about on time delivery, you'll know that I am a huge fan of the contract review process.
This is a term that I
Improving OTIF by setting (and resetting) standards
Setting standards is key to repeatable business performance. How you set those standards will determine the effectiveness in the long term. There are many people that think telepathy is an
Can you improve your continuous improvements?
Do you have a formal structure for managing continuous improvements in your business? Whatever your focus, having a structure can improve results.
These six points can help you to get better
Improving OTIF through clear deliverables
So, you're looking to improve your on time delivery performance, your OTIF score.
The focus of this website is very much around improving OTIF through systems. Ensuring control is present at
Improving your OTIF performance by avoiding the hockey stick(!)
Do you hate the pressure of the month end? That time of the month is a nightmare for many, trying to achieve deliveries with maximal effort. When I talk about
What gets in the way of delivering on time?
There can be lots of things that can get in the way of delivering on time. Thankfully there are often many things that are in our control that we can