How to stop small things becoming crises
This is one of the perennial management challenges, isn’t it? What is merely a small annoyance today, can become tomorrow’s disaster. We’ve all seen this happen. Let me give you a couple
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Management
The Strategic Improvement Loop has landed!
What is The Strategic Improvement Loop I hear you ask... Many of my clients, over the years, have asked me for help with implementing their strategic objectives. It's great helping a
Taking ownership of a process doesn’t have to kill your diary!
Amongst the many organisations I speak to there is one topic that crops up regularly. It is the topic of process ownership. There seems to be widespread confusion over what
Who has the highest standards in your business?
Re-starting initiatives is a real pain in the backside, isn't it? This often happens because things slip. You decide it would be better to do things a certain way, habits
A real world skills matrix rating system!
Do you use skills matrices in your business? If you do you'll know all about how useful they can be... Most businesses, in reality, will compile their skills matrix under duress and
Effective Meeting Agenda: A Kaizen Opportunity
Effective meeting agendas are a vital management tool... When running a business process, standard meetings are a vital tool to use. But, what makes up an effective meeting agenda? Agenda points
Building the team: What if everyone improved by 10%?
Building the team is one of the challenges of running a business process. Stopping to make things better is a double edged sword. If you aren't abundant with resources you
Take off your blinkers for five minutes and reap the rewards
I put real value in having the right routines, metrics, objectives and controls in place for a business. Sometimes, however, you just need to take a step back and make
New Book Out Now – What Does Good Look Like?
My new book What Does Good Look Like? has just been released on Amazon. Available in paperback and on Kindle - click here The book is ideal for anyone that is fed up with