When I start working with a business regaining control is often their real objective. The senior managers, or owner, might talk about delivery performance initially but eventually it comes back

7 mistakes that can hurt your on time delivery performance

Whilst working with businesses that are looking to deliver on time more easily (delivering on time with blood, sweat and tears is not sustainable), I often see tell-tale signs of

On Time Delivery

Change your focus to improve your on time delivery performance

I was in a conversation with a client recently about some of the company’s failings around project on time delivery, namely them achieving key project milestones. This turned out not

Continuous Improvement

Lean

“Making 5S Work” – it’s just arrived!

Many times, when working with clients, they'll mention that their 5S programme isn't hitting the spot. They will have followed the five steps (Sort, Set in order, Shine, Standards and Sustain)

On Time Delivery

The OTIF Improvement System is here

Over the last couple of months I have been working to update and improve my on time delivery system (you may have seen earlier incarnations - including the OTIF Improvement

Continuous Improvement

Management

Take off your blinkers for five minutes and reap the rewards

I put real value in having the right routines, metrics, objectives and controls in place for a business. Sometimes, however, you just need to take a step back and make

cause and effect thinking - losing the cape

Continuous Improvement

Projects

The Phenomenon of Backwards Planning for Improvement Projects

The other day I was in an improvement project planning meeting and the topic of the underlying actions came up. From previous discussions I knew that there were a number

Continuous Improvement

Five tips to accelerate process improvement for your business

Do you want to improve the performance of your business? It’s something that most business leaders strive for. There are many good ways to go about improving your business performance

Define operational visions for your business

Continuous Improvement

Improve the performance of your business by articulating ‘what does good look like?’

Last month I was sitting in a client’s office looking at one of their reporting processes. The General Manager that I was talking to was grumbling about the project information they

Lean

Beware of tiny process changes – they could be amazing!

This post is a quick reminder of the effect that tiny process changes can have on your business' performance. Many people are dismissive of tiny changes taking place in their business,

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