Continuous Improvement
Is going from good to great causing you problems? A key reason why many continuous improvement schemes or systems fail to sustain is that the people involved in them run out
Giles Johnston
Giles Johnston is a Chartered Engineer who consults with businesses to improve their on time delivery performance, ERP system performance and deploy Kaizen / Lean production methods. Giles is also the author of 'What Does Good Look Like?'.
5S: Sort, Set, Shine, Standards, Sustain
Is your workplace helping you to perform? 5S is a simple approach to helping your business become more organised, it is also known as 'putting your house in order'. This approach is
Can a formal way to launch your orders make a difference to on time delivery?
When I first try to understand why my client's on time delivery performance isn't where it needs to be I am often faced with people telling me that they don't
Can Kaizen help to improve your on time delivery rates?
When I talk to businesses about Kaizen during on time delivery improvement projects I often get a blank stare. Most people recognise the term Kaizen as being a Japanese word that
Are your business processes relevant?
What happens after you implement new business processes? Does it yield the benefits straightaway, or is it a struggle to embed the new way of working? For many businesses a new process
Using ‘Voice of the Customer’ to drive business improvements.
'Voice of the Customer' is one of those great business tools that can really help to improve a business process. Earlier this week I got a chance to gain some feedback
Do you set your team up to win (at continuous improvement)?
As 2015 draws to a close I have been reflecting on some of the more meaningful conversations that I have taken part in during the year. The one that has
What stops businesses from delivering on time?
The results of my poll are now in. I asked 'what's the main reason that stops your business from achieving a consistent on time delivery performance?' The results were as follows: 36% A
A good business system needs a good business routine
I see many businesses on my travels that have attempted to implement systems to help them deliver their products and services. Some of these systems are computerised (such as CRM