Stop Trying to Solve the Whole Thing at Once
There is a particular kind of overwhelm that hits operations leaders when things go wrong. A delivery misses its date, a process breaks down, a team starts firefighting, and suddenly
Giles Johnston
Giles Johnston is a Chartered Engineer who consults with businesses to improve their on time delivery performance, ERP system performance and deploy Kaizen / Lean production methods. Giles is also the author of 'What Does Good Look Like?'.
How “What Does Good Look Like?” Can Improve On-Time Delivery
Why on-time delivery problems persist On-time delivery problems are rarely caused by one big issue. More often, they come from a series of smaller problems: unclear priorities, inconsistent planning, poor communication,
Why Cutting Corners is a Slippery Slope for On-Time Delivery
Cutting corners might seem like a harmless shortcut in the moment—just a quick way to get things done. But in reality, these shortcuts often create new habits and degrade the
How Continuously Helps You Improve On Time Delivery Performance
On time delivery is the heartbeat of any successful manufacturing or operations team. When deadlines slip, customer trust and profit margins quickly follow. That’s why we built Continuously—to give you
My New Book Is Here: Stop Micromanaging and Start Leading
I'm delighted to announce that Effective RAG Trackers is now available on Amazon! This book is for every manager who's tired of chasing their team for updates and wants a better
How Takt Time Ensures Smooth Operations and On-Time Delivery
The concept of 'takt time' often conjures images of busy factory floors and assembly lines, but its power extends far beyond traditional manufacturing. Consider the administrative environment: an office team
Improving OTIF with Kamishibai Boards
Being able to complete all of the tasks required to deliver on time, be them big or small, is a challenge for all of us. However, it is often the
Are you consistently running your business processes?
One of the best ways to improve your on time delivery performance is to be consistent with how you run your business. I know of many owners that wince when their
What are your OTIF triggers?
As we strive to improve our On Time In Full (OTIF) performance, we often look at the sequential nature of our processes. This gives us a timeline that could look like