Recently, I was working with a company with an on time delivery dilemma. They needed to increase their sales order outputs but also increase their rate of on time delivery.

Looking for ideas for improving delivery performance can sometimes be difficult. If it wasn’t, it would more common that everyone was delivering on time. Can you remember the famous insanity quote? “Insanity

OTIF (On Time In Full) is a pretty harsh metric. It measures the promises you make to your customers, rather than a percentage of achievement. If your customer orders 1000

Delays in business processes account for one of the biggest reasons that companies fail to consistently deliver on time, in my opinion. I've been to many businesses over the years

There are lots of ways that you can improve your On Time In Full (OTIF) delivery performance. But these are all wasted effort if you don’t adequately focus your attention. The Death

Over time, standards tends to degrade. Staff both accidentally and purposefully change what becomes the norm within a business. The same goes for discipline (as in, doing what is agreed

One of the most powerful on time delivery strategies is constant course correction. I’m sure that you’ll know this as being the same approach that keeps an aeroplane on track. The