The brutal reality of OTIF
OTIF (On Time In Full) is a pretty harsh metric. It measures the promises you make to your customers, rather than a percentage of achievement. If your customer orders 1000
2025: The year of fast flowing business processes?
Delays in business processes account for one of the biggest reasons that companies fail to consistently deliver on time, in my opinion. I've been to many businesses over the years
How much time do you spend improving OTIF?
There are lots of ways that you can improve your On Time In Full (OTIF) delivery performance.
But these are all wasted effort if you don’t adequately focus your attention.
The Death
Free continuous improvement course
I have launched my first online course at our sister site Continuous Improvement Made Easy.
The course is called The CI Primer and it marks the start for more content of
A fast idea generation method
When it comes to generating improvement ideas, a fast option is to borrow inspiration.
There is a very quick and effective method which I will share with you here. I use
Using discipline and standards to improve on time delivery performance
Over time, standards tends to degrade. Staff both accidentally and purposefully change what becomes the norm within a business. The same goes for discipline (as in, doing what is agreed
What are your course correction strategies?
One of the most powerful on time delivery strategies is constant course correction.
I’m sure that you’ll know this as being the same approach that keeps an aeroplane on track. The
Conjoined problems and confusing continuous improvement meetings
Have you been in improvement meetings where you have a topic to be discussed and somehow the meeting gets derailed?
You want to talk about an issue that needs to be
How is your ERP silver bullet?
Working with consulting clients I meet a lot of people that are unhappy with their ERP systems.
They buy them thinking that when they switch them on, all their problems will
The Reverse Fishbone book is now available
My latest book has just been released.
It's called The Reverse Fishbone and looks at how we can get the most out the fishbone analysis tool when we use it for