Have you been guilty of this?

Passing on a document that someone has given you without checking it first.

I think we’ve all done it at some point in the past.

Over the last month or two it seems like everyone has been doing this. I don’t know if it is related to the current pandemic (where people have been stretched resource wise) but I don’t think most people recognise the true cost of this practice…

You get the document handed to you.

You pass this to your colleague / supplier / boss / customer (whoever)…

They they tell you that it is wrong and that you need to revise it.

You know how this goes… right?

The number of people invested in this chain all adds up. Worse, if the person reading it is a customer then you may dent your reputation and the cost of that might be the next contract. If it is a supplier then they might supply you with the wrong product (right product, wrong specification – you know what I mean).

So, what’s today’s lesson?

We need to stamp out people passing on information / reports etc… without even glancing at it.

No ifs, no buts.

If you don’t need to look at a document before it gets sent on then agree that between the other two parties. Cut out the ‘middle man’ and cut the wastes from that activity.

Rant over!

Do you want to learn practical and quick improvement methods that will distinguish you from the crowd?

If you want some practical and quick to implement ideas that will boost your productivity and the rate of change you can deliver for your organisation then sign up for Making It Happen today.

continuous improvement course

This online course is drip fed over the course of a year and contains the best ideas that I share with my clients when they want to do achieve tangible results. Each idea is presented as a bite sized chunk so that you can still keep up with the methods and strategies even if your week is crushed!

Coaching emails support each lesson so that you can get the most from the ideas.

And, good news drum roll…, the first month of Making It Happen is free. There are a whole load of bonus ideas available on day one, so there should be something in there for you to use right now that will make a real difference to your business and yourself. If there isn’t, that’s OK and you can cancel your subscription at any time. The programme costs just $12 (USD) per month thereafter.

Whether you are looking to get promoted, increase your skills or want to see your business more productive and profitable, Making It Happen covers all of these bases.

So, what are you waiting for?


Giles Johnston

Giles Johnston is a Chartered Engineer who consults with businesses to improve their on time delivery performance, ERP system performance and deploy Kaizen / lean production methods. Giles is also the author of 'Business Process Re-engineering'.