Business Process Improvement

Designing KPIs to Drive Process Performance

Business performance improvement

Business performance improvement shouldn’t be a mystery. 

For example, knowing that you delivered late isn’t great news. Knowing that you aren’t on the right track, and still having time to do something about it, that’s a different situation.

With the right key performance indicators, you can steer your business performance. This book will guide you through a series of steps to help you review what you are currently measuring and what will help you in the future.

Put yourself in the driving seat and make high business performance an expectation rather than a wish.