Discover the 'Year of Continuous Improvement' with Making It Happen

continuous improvement course
38 practical methods and strategies
4 sprint projects
146 page PDF guide
28 templates, worksheets and examples included
Structured year of continuous improvement to guide your improvement programme
Great for both personal and business development



Are you looking for a continuous improvement course to help you accelerate the rate of positive change taking place in your business?

kaizen course

If the answer is “yes” then download the Making It Happen programme and get started today.

This programme shares the approaches that I use to quickly deliver changes for my clients and they can help you to do the same for your business.

Practical ideas and strategies to apply to yourself and your organisation

kaizen course table of contents

My clients need quick results, I'm sure that you do too!

Making It Happen is a compendium of the methods that I use with my clients. Some ideas are quick to implement and deliver immediate results. Other methods are aimed at making you, as an individual, more effective over time (but not too long!).

Together, this programme is structured to provide a year of continuous improvement but the benefits don't take a year to experience and they don't stop at the end of a year.

You can use this programme as a step by step series of improvements for you and your organisation, or pick and choose what you need to work on first.

The approach you take really is up to you. All of the ideas, methods and strategies are practical and designed to get maximum results fast.

To find out more about the programme and what it includes, click on the programme overview button below.

This programme comes with a money back guarantee too. If the ideas and methods just aren't for you then let me know and I'll give you a full refund.

My clients get some great results from the work we do together, I'll tell you about that in just a moment...

Programme Overview

Productivity Boost – Jump Start Lessons

A collection of practical improvement methods to get you ready for driving up the performance of your business, available from day one.

PB1 – The End of a Process

A quick review of your main business processes’ effectiveness by focusing on the last step in the process.

PB2 – Personal Losses

If you don’t know where your time gets sucked away to you will be less effective in making change happen.

PB3 – Hour of Pain

An effective strategy to buy some time to help you with your improvements.

PB4 – Measuring Your Productivity

If you don’t know where you are now, how will you know when your projects have made a proper contribution to your business?

PB5 – Process Driven Meetings

Change your focus on your business meetings and improve the results that they produce.

PB6 – The Project ‘Cupboard’ Method

A powerful strategy to get your projects off the ground and delivering results.

PB7 – Rolling Planning Horizons

Add some structure and schedule to when you will deliver your projects and phase the activity correctly.

PB8 – Tying Up Loose Ends

Spring clean your business life and create some head-space to tackle your improvement challenges.

Making It Happen – The Main Programme

This is the core of the programme, a sequence of 30 lessons and 4 sprint projects to help you deliver change for both you and your business.

1. The CARL Tool

A simple method to give you an instant boost in your own effectiveness at making change happen.

2. Using CCC to increase engagement

A quick tool to help you get your team on board with the improvement process.

3. Creating effective action plans

A step-by-step method to help you create effective improvement action plans, every time.

4. Prioritising improvement opportunities

A robust approach to help you select the optimum sequence of improvement activities for your business.

5. Making PDCA work for your business

Using the fabled PDCA framework to greater effect.

6. Using Kaizen to get improvements moving

A variation on the normal use of Kaizen to help you get your projects moving towards the finish line if they have stalled.

7. Inoculation – protecting yourself from the naysayers

This planning approach can smooth the path for your improvement projects.

8. Standardised meetings

Ideas on how you can maximise the impact of your regular business meetings.

9. Practical KPIs

This lesson includes a simple process to help you determine the most useful Key Performance Indicators for your business.

10. Aligning job roles

Boiling jobs back to their essence, and then using this realisation to help you plan time effectively.

11. Fishbones for idea generation

Reversing the usual fishbone approach to help you generate improvement opportunities.

12. Takt time

Putting this simple demand calculation to good use, so that you can get through your improvement activities at the right pace.

13. Project Charters

Take advantage of my simple project charter format to help your project start and finish without disappointment.

14. To do lists – that work!

My views on what makes a to do list a great business improvement tool.

15. Standard Operating Procedures

Ideas and thoughts on how to make your business’ instructions even more effective.

16. Using skills matrices effectively

Taking this time tested business tool to a new level in terms of business improvement.

17. Intelligent Pareto

Applying this brilliant insight to the world of continuous improvement idea generation.

18. 5S that works!

Practical advice on how to fix a 5S implementation if yours has gone awry.

19. Keeping track of the improvements

Improving the visibility of change projects within your business.

20. Eliminating waste

A slightly different view on waste walking that you can use within your business.

21. The monument of change

Ensuring that you have a point of reference to keep change going in your business.

22. Practical process mapping

Dos and don’ts for capturing your process maps effectively.

23. Moving from a project to a process

How to make sure that your change projects become sustainable and avoid ‘falling over’ down the line.

24. Root Cause Problem Solving

Tips and advice on using the ever effective 5 Why ‘root cause problem solving’ approach, and what to do when you can’t agree where to start!

25. Codifying data

A whistle stop tour through using data held in spreadsheets to help drive process improvement activity.

26. The loss tracker

A staple tool from the Production Engineer’s toolbox, revamped for wider use!

27. Avoiding the unwanted future

Looking at an improvement from different angles can help you to take the fear out of the process of change.

28. Setting up to win

How do you make sure that you give your teams (and yourself) the best chance to succeed at making change a reality? This is the focus of lesson 28.

29. Lead by example

Leadership can make a big difference to how changes take effect within a business. This lesson looks at some powerful factors that can significantly change the outcomes for your change projects.

30. Focus on principles

There are so many improvement methodologies, which one do you choose? This final lesson shares with you my thoughts on how you can boil the improvement approaches down to their guiding principles, so that you can apply them effectively.

Sprint #1

Developing a workload management tool.

Sprint #2

Lead time reduction.

Sprint #3

Easier on time delivery performance.

Sprint #4

Developing a continuous improvement ‘bingo’ tool.


Final reflection on how you have fared with Making It Happen.

What results are you looking for?

choose your image

My clients, that use these same ideas, often come in two groups.

1 - Those that need a productivity improvement / better organisation for their business.

2 - Those that want some ideas to boost their own personal productivity.

What results are you looking for?

The Making It Happen programme offers tools, methods and strategies that are designed to:

Improve operational control
Accelerate the rate of change
Boost productivity
Implement functional change within your organisation
Improve your business processes in all aspects

Results my client achieve

choose your image

As I said earlier, my clients often need quick results (when I first meet them). Some want to embrace Kaizen / continuous improvement whereas some are in a bit of hole and need a hand out of said hole!

The results that my clients have achieved by using these same methods have included:

If you want to find out more about what results my clients achieve then check out the case studies and testimonials pages.

Tripled their turnover with no additional staff or overtime, whilst increasing their profit margin.
Launched products and achieved strategic goals that they never had time for before.
Reached the top of their supply chain league table and won new business.
Reduced their working hours for all managers from 80+ each to a normal 40 - 50 hours.
Significantly improved product quality, efficiency and safety across the business.
Turned business failures on their head and won back old clients and gained new ones because of this turnaround.

Are you ready to get started?

I hope that you can see how Making It Happen could help you to implement change faster, so that you can enjoy the benefits of a more productive working environment. Whether this means that your business will be more profitable with happier customers, or that you are more marketable in the sector you work within (as you seek your next promotion), Making It Happen can help you get there faster.

Remember, there is a full money back guarantee - so what's the risk?

Enjoy Making It Happen,

Giles Johnston

Creator of Making It Happen and Author of What Does Good Look Like?